The Health Information Department is constantly faced with challenges regarding how to best management the transcription division, and the constant question is asked about outsourcing. A few of the questions and comments we hear include the following:  

Is it cost effective for us to outsource?
We are not sure if we want a local or national outsource company.
Can you meet our various turnaround time requirements?
What level of quality to you deliver?
Will our dictations go offshore?
How will you access our patient information?
Can you integrate with our health information system?
How long will it take to be fully operational?
How will they handle our difficult doctors or ESL doctors?
Do I need to install a new phone system?
How will our referring physicians get the documents?

And many other more detailed questions!

Hospitals have the most diverse group of doctors on staff, and we realize this is the situation. Some of your doctors may be technically oriented, while a few may not.  Management may likely have different opinions on what a service should offer and what THE SOLUTION should provide.  Your IT department will no doubt be involved and have their concerns and requirements as well. There are budget constraints and you are constantly asked to reduce transcription costs.  

How are you ever going to make everyone happy and decide which path is the best one to take?

ZyDoc can appreciate these challenges and your situation. Our solution is to offer multiple capabilities for maximum flexibility. We will work with you to learn your internal process and workflow, understand your requirements, and provide you with a formal proposal explaining your options and how to move forward. Each solution proposed will meet your requirements and compliment your workflow, while increasing efficiencies where it is most important to you. This is not about us, it is all about you!

We encourage you to contact us and give us an opportunity to discuss solutions with you.  We would like to offer you not one trial, but perhaps more than one trial per solution you are considering.  This will allow you to make a sound business decision for a successful implementation.